Reiss
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Reiss deny accountability for colour transfer
I recently bought the oversized Fiona blazer . I love it … one problem , the colour transferred to a top which is now ruined . They kindly gave me a gift voucher to replace the top and I returned the faulty blazer and ordered a new one … great ? Wrong . 2 weeks later I discovered the colour transfer from the originally bought blazer is all over my eggshell mulberry bag which was worn at the same time as the destroyed top ( I didn’t notice it on the bag at the time as the top was my concern ) !!!! Disaster . After 1 month of investigation Reiss have denied accountability and basically called me a liar as they’ve tried the jacket and didnt find it faulty ( despite me sending photos of both ruined items ) !!!!! My bag cost £1200 and they’ve washed their hands of it . I’m disgusted . George mash at customer services was clearly understanding just to placate me …. Clearly unwilling to compensate