Hyatt Hotels
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Stayed at the Grand Central Hyatt in…
Stayed at the Grand Central Hyatt in New York and the Chicago O’Hare Regency Hyatt and whilst I would say both hotels were lovely my issue is with paying the deposits. Both hotels took over a month to release or pay back the deposit despite having been told it would take 4/5 working days when it was taken. After numerous e mails chasing it was eventually re paid. I was paying interest on my credit card for over a month whist they held the payment . Not good at all .