Warner Leisure Hotels
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They told us 2 weeks prior to arrival…
They told us 2 weeks prior to arrival for 4 day stay that the pool would be closed for PLANNED maintenance work, this was not acceptable. They told us that we could book at pools 2 miles, 5 miles and 256 miles away and they would reimburse us. Not acceptable, we asked to move to another hotel, compensation payment or payment as a gesture of goodwill for loss of facilities. They said “ We (Warner Hotels) can do what we like it’s in the T&C’s you will not get what you asked for” Same as last year email arrived saying PLANNED work was due i.e.. Painters and scaffolding being erected at 7 am.