Hyatt Hotels
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Hyatt Dreams LANZAROTE
Dreams LANZAROTE The housekeeping service is excellent The reception staff were very helpful The spa and staff were very good my only criticism was that the jacuzzi was cold for the duration of our two weeks stay, and even if you have a massage or treatment you cannot use it. You have to pay extra if you want to use the spa. They give you one hour complimentary for the duration of your holiday one week ten days two weeks or longer. 30 metre indoor pool amazing The food was average in the buffet The restaurant staff were clearing your plates away before you had finished or completely removed your food if you had left the table for a second, there were lots of chipped or dirty crockery. You get one free dinner for a two week stay to dine in one of there better restaurants, when we tried to go the service was very slow so we left. Hospitality staff were excellent always ready to help. Overall I give it 3 stars Lanzarote beaches are fabulous. I love the island