Pet Food Intolerance
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Two reports for the same dog completely different!
Bought two tests a year apart for the same dog - the results were completely different. No common results whatsoever. This is a complete scam! We were forced to buy a very expensive dog food for over a year, which didn’t include any of the things he was supposedly sensitive to. This never really eliminated his problems and we probably ended up paying over £1,000.00 more than we would have done on dog food as it was very expensive finding one without so many certain ingredients in it. I hope they have professional indemnity insurance because they are wholly negligent for the financial loss we have incurred as a result of the inaccurate and inconsistent results in this test. The liability section in their terms and conditions is amusing to read, stating that they cannot be held liable for the results in the test, and disclaim all warranties. That is not how litigation works. If it was that easy to avoid any liability, then indemnity insurance would not exist. They are very clever because everybody I have spoken to who has purchased a test from these has either had dust, peas or grains as a sensitivity. Almost all dogs will be exposed to at least one of these things. Do not waste your time with this bogus nonsense. EDIT: Absolutely no explanation or defence given in their reply.