Reiss
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I ordered next day delivery
I ordered next day delivery. £5.99, unfortunately little to my knowledge they use the dreaded Evri as their carrier. Had I have known that I would not have bothered. It didn't turn up next day, so I rang to cancel the order. The girl I spoke to said ' it's only been 24 hrs' Er yeah it's next day delivery. I asked for a refund, and it's up to them to sort it out with Evri Monday afternoon the parcel arrived - I rang customer service and asked why had it been delivered? I asked for a refund, but it was not processed, but they could not be bothered to sort it out with Evri, rather let me do the returns. The girl apologised, and said she will put this in an email, also along with a discount code😂 As if I would ever order with them again! And especially not as they use Evri. I've asked for the £5.99 next day delivery to be refunded but I won't hold my breath