Sassoon Academy
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Awful experience - rude senior stylists
Awful experience. From the second I sat in the chair, the senior stylist (James, Floor 2, London) was telling me how bad my hair was and laughing at the cut. The trainee who cut my hair was lovely and chatty, and started cutting my hair how I wanted it to be cut. However, James clearly had his own opinion about how my hair should be and at the end of my cut, he picked up the scissors and started cutting. I asked him not to touch my fringe and he chopped half of it off without my permission and saying he’s done me a favour. It looked terrible and I didn’t recognise myself in the mirror. I have never been so mistreated by somebody I’m paying to cut my hair, especially a senior stylist.