H10 Hotels
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H10 Tindaya
H10 Tindaya this hotel is a total failure. I have never encountered so many unpleasant situations anywhere else. at the beginning I am greeted by a large queue at the reception and one person from the service.. I had booked a hotel with a sea view (pict).. during check in, the gentleman at the reception informs me that I am lucky and receives a free room upgrade. it turns out that I have a room with a view of the wilderness (apparently with a view of the sunset), I go back to the reception and wait in a huge queue again. Finally, the second person from the service appears, but with terrible dissatisfaction that he has to approach at all (front office manager) I am asking for an explanation of the situation with the room and the room I paid for. In response, I get that I have a better room and I will not receive another. In a hamish way, the lady convinces me that this is how the rooms look like and that I booked one, she tries to show me on the monitor which one but she can't find it, then states that they have no other, and all over the world sea view means side sea view (pict1). I travel a lot, it was my 7th trip this year but I have never encountered such absurdity. at the end, he states that they have a room I booked, but I have to pay 35 euros per night ... I paid extra ... perhaps for additional tenants because the room was full of ants. They ran everywhere (movie). Nice view from the pools, good location of the hotel and branded alcohols in the all inc option so I thought maybe it wouldn't be so bad. nothing more wrong.. cockroaches are often seen in the restaurant (pic2) when going on holiday, everyone wants to relax and not meet unpleasant situations at every step, sleep with ants and eat with cockroaches!!!! avoid this hotel!!