RedBox Rx
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Initially not good, great outcome
Initially, my visit was left in limbo. It wasn’t denied or approved. When I called customer service I got no answers or apologies, was transferred to pharmacy and then hung up on. Called back and was told I needed to have a video consultation. I spoke with a very kind nurse practitioner who took the time to ask lots of great questions regarding timing of my issues and other things that could be contributing. She explained the side effects and things I need to look out for and made good recommendations regarding future care. I’m not a bit surprised that this NP was such a professional. Every one I meet is always amazing!