Sears Home Services
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Honesty upfront would be appreciated
Hi service was fine...but the company is sorely lacking in pre-customer service...I highly suggest toy add a QUESTION PRIOR to scheduling a service call: What is the age of your appliance? A quick check would have shown that parts for my appliance were no longer avaliable wholesale to the service industry and I would have been saved the service call fee. The respect I HAD for sears service would have been confirmed and I would have continued to refer them and contact them for their upfront honesty and integrity. Also the number of emails and calls trying to sell an expensive service plan were excessive!!