Octopus Electric Vehicles
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Dealing with Octopus Electrical Vehicles was a great experience
Dealing with Octopus Electrical Vehicles for the lease of a BEV was unbelievably easy. Alex Coleman provided helpful general advice in the initial stages and Harry Rutland then took over to oversee the process once I had made the decision to go ahead. Both were very pleasant to deal with and were able deal with all my queries in a clear and confident manner. The process for completing the lease online was entirely straightforward. The offer of a free wallbox and six months’ worth of charging (based on the agreed lease annual mileage) was a definite incentive to go ahead with my conversion to EV. The car arrived much earlier than expected - 10 days before the wallbox was due to be installed. The only disappointment was that it was provided with only 20% charge and no power socket cable to tide me over until the wallbox became functional. When I informed Harry he apologised, saying that Octopus Electrical Vehicles expected their partnership dealerships to supply vehicles with at least 50% of range on delivery; he immediately offered a £30 charging credit and arranged for a power socket cable to be sent. Based on my experience, I would have no hesitation in recommending Octopus Electrical Vehicles to anyone considering the purchase or hire of an EV.