Reiss
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You know it's terrible customer service when the store manager refuses to give you her name...
You know it's terrible customer service when the store manager refuses to give you her name... Spent £118 on jeans, only for the pocket to break within 8 months. Because I am only covered for 6 months, I was told there was nothing that can be done. I've had jeans from Primark of better quality! Definitely won't be shopping here again and coupled with the terrible customer service I received, I think I'll stick with Primark! I never write reviews but my experience was so bad that I felt compelled to do so I'm order to help others avoid this! Ellie the store manager of Reiss Exeter (or at least that's the name she reluctantly gave me) sets a great example of what customer service ought to look like - shambles!