Landing
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Most unscrupulous company and the Founder doesn't care about customers either
We paid Landing $7456 in November of 2024 for a two month rental in Feb/March 2025. We specifically booked in advance and paid in full to select a unit we wanted with amenities we needed due to health. Two days before we moved, while we were in transit to the unit, we were informed by the apartment complex that the amenities included in our rent, would not be available. The apartment complex notified Landing of this in December 2024 but Landing failed to share the information with us. We attempted to resolve this issue with Landing for weeks through phone calls and letters. Landing refused to amicably resolve this. We filed a credit card dispute for a reasonable partial amount. The bank is holding the dispute amount and waiting on the Landing to respond. We arrived at our PAID IN FULL rental this afternoon to see an eviction notice on our door. Landing is threatening to evict us tomorrow if we don't give them an undisclosed sum of money, even though we paid in full 4 months ago. This entire experience has been a giant nightmare and the worst trip of our lives. They have our money and we have nowhere to go tomorrow if they evict us. We tried calling them and they said we could only email their legal team which hasn't responded. I commented on the Founder, Bill Smith's recent Linkedin post about our issues and he deleted all of my comments and blocked me instead of trying to resolve our issues.