XO HOTELS AMSTERDAM
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Great hotel for business trips
I stay here every month for work trips as it's a good hotel for business trips, as it is close to the office I need to visit. Location is in a quiet area, so not too much noise in the evening. Not a much else going on in the local area, but the Arena is about a 20 minute walk away, which has more entertainment options available. You can encounter the occasional noisy guests when there's an event on the arena, but that's not the hotel's fault. It's an even shorter walk (less than 5 minutes) to Bullewijk metro station which is very convenient for getting into Amsterdam. There is a great micro brewery opposite that does it's own beer & has food but it's closed on Mondays. I wrote a review last year that the breakfast was cold and after a recent couple of visits I've been delighted to find that feedback has been taken on board. I recently recent stayed at the Ozo hotel around the corner and I can confidently say the breakfast at Hotel Lovell is better, both in terms of quality & options available. Plus the staff are always available & friendly - even at 0700am in the morning! Bed was super comfy and the shower also excellent too. The pillows are a little small & hard for my taste, so I have started bringing my own. Currently, lots of little shampoo / body wash are provided in tiny plastic bottles which isn't great from an environmental perspective. However, I did notice a poster in the elevator that they are moving to permanent fixed shampoo / body wash containers in the bathrooms, which is great to see. TV didn't have all the channels available - a number were greyed out and I couldn't get the YouTube connectivity to work, but I didn't have time to watch it that much so not a big deal. One minor problem I have is with guests who smoke around the entrances to the hotel lobby & second tower. This means you get a lungful of disgusting cigarette smoke and discarded butts upon entry, which is not a great welcome. It would be great if there was a smoking area provided away from the entrances which would make the arrival more hospitable. In summary - great location for business trips. For the price you pay, it gets five stars but with a few areas of improvement to be truly excellent.