Halfords Retail
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Can't Cancel Membership
I've been trying for a week to buy 2 items online. They got added to my shopping basket. But when I click on the shopping baskets an error page pops up and redirects me to their home page. I then opened up a chat request and they advised me to clear cookies and cache which I did and I even installed a new browser but as soon as I login the basket shows 2 items. And when I click on the basket I still get the same error. As a paid member I decided to cancel my Halfords membership as it was f no use to me as I couldn't use the shopping basket to buy anything. I got a response saying that my 'cancellation request' would be reviewed by their team and they'd be in touch with 48 hours. There's nothing to renew. I want to cancel. Needless to say, 48 hours passed and I've heard nothing and subsequently been charged again for my membership. I've been left no other choice than to contact my bank and block the direct debit. I wish I'd read the reviews here before signing up.