lee flemming

Jan 2, 2024

Speedy Same Day Couriers, if you don't have the drivers don't book the jobs.

I booked a job with Speedy same day couriers, on Monday the 18th of December 2023, because I needed some important documents to be delivered to a Solicitor's firm, the following day. The courier bike was ordered for Tuesday the 19th of December 2023, for 9:00 am, the bike didn't turn up at that time, I kept on getting text's saying that the bikes on it's way, and text's saying that they where trying to get someone to actual do the job, as they where short of drivers. So by 10:00 am, I was beginning to lose patience, and phoned to cancel the job, only to be told that I could claim a partial refund, I didn't take Speedy same day, up on there offer, at 10:35 am someone did turn up he was very polite, and my documents reached there destination by 11:10 am. So my real main issue, is that if your running / operating a Courier company, make sure you have the couriers drivers in advance, so your orders can be completed, because I paid £28.35 for a very poor service, that was not my idea of fun, saying that, I won't be using your company any time in the future.