Bank of New Zealand
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Unfair treatment -unable to use a phone
C Grant cannot use a phone or communicate effectively with an overseas client. She sends me an 0800 number on all her communications to use while i am located in Australia - it is known to her - I cannot ever call her in Australia from this 0800 number as it does not work. I have told her this but she doesn't provide a direct line. This Is a vindictive employee is my experience- she deliberately ignores facts - she Does not return international phone calls I have made - C Grant does not respond to emails that I have that show they have a read receipt 🧾- the email has been opened by C Grant and read by C Grant. My experience is she Rewrites facts to her agenda ( perhaps to get a bonus) . I Used the 0800 number while physically in NZ - I had the same experience as the last trust pilot report dated 28 April where Poor and No service is noted by another BNZ customer = No Service. The BNZ has a very low score and problems with contact date back yesterday to 2022 from Trustpilot reviews. ****The BNZ I have known and loved for 40 years does not exist is my experience with C Grants behaviours. ***** Other BNZ staff I dealt with in Auckland could use a cell phone - could respond to me & care about people. ***I asked for this person C Grant who can never be found to be removed from my file due to her excessive and unkind ways and the fact they make me ill from their bullying. I also copied parties above her - to a week of waiting with no response by others to take her off my file