Reiss
Read all reviews for Reiss →
Reiss now selling rival retailer products…
Ordered a mens cable knit half zip jumper in size xs. I would like to purchase in store but unfortunately my nearest store (10 miles away from home) does not stock size xs in any item so all my purchases must be done via the reiss website. The jumper that arrived was not the one advertised on the website but was a Tommy hilfger jumper in size medium. How does a high end retailer manage to supply a jumper from a different designer? Absolutely poor customer service. As a reiss customer for many many years, I have also noticed the huge drop in the quality of the garments. Many of the garments are now manufactured in China and while the designs are stylish and to my taste, the quality of the fabrics on a lot of the items is really really poor. This makes purchasing online a case of Russian roulette with quality resulting in many returns. Considering delivery is not free then a lot of money and time wasted for poor product. At this price point,I guess I will be looking elsewhere as my confidence with reiss has now gone.