Firefly Car Rental
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Firefly Malaga airport OMG
Firefly Malaga airport OMG! Got there early and asked which of 2 offices (opposite ends of the airport) to come back to, they told me the wrong one, walked back, and then to the other one in the midday sun. Then they told me if I didn't take the full insurance I would have to pay 1200 euro excess when I returned the car as they would 'find some damage', so my choice was pat 450 euro additional insurance or 1200 euro excess, the choice was mine. I kept asking, she kept insisting they would definitely take the 1200 euro. At this point I was too hot and tired to argue any more so I paid the 450. They then TWICE gave me the wrong car... After waiting for new keys, and spending most of the day in the airport, I eventually got a car. The lady behind the desk told me they are 'the Ryanair of car rentals' and don't make money on the rentals which is why they have yo take the 1200 euro excess after the car is returned. She recommended if I did like it to use another car rental next time!