Halfords Retail
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Never come back to them
I used to be a loyal customer, but after my recent experience, I won’t be returning. I purchased a van battery from them (their own brand), and when it stopped working, I went back to request a replacement under warranty. However, the staff at the Corby store tested it and claimed the battery was leaking or damaged due to a vehicle fault not a battery failure and refused to honour the warranty. Nowhere on their website do they clearly state such warranty exclusions. It feels like the warranty is just for show they advertise it, but when you actually need it, it’s useless. Very disappointing experience. I won’t be coming back.