Reiss
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Wrong size shipped / Reeked of perfume
I bought a formal jumpsuit from Reiss.com to wear to an awards event. Size 6 regular. When the package arrived and I opened the box, the first thing I noticed was a horrible, incredibly strong scent. The jumpsuit reeked of a woman's perfume--so strong and intolerable that there's no way it transferred from someone simply trying it on. This had to be bought and worn and then returned. Not wanting to have to search for another outfit to wear to my quickly approaching event, I thought, "Okay, I could get it dry cleaned and hopefully that would rid the jumpsuit of this smell." BUT then I noticed the size--6 petite. I tried it on anyway, and sure enough, the pant length was way too short for me. How does this happen? Wrong size and the garment reeking of perfume? I sent the item back and was assured I'd receive a full refund, including shipping, since the wrong item was sent. But then my refund came and it didn't include the shipping cost. I reached out to the company and after several back and forth emails, I was credited the shipping cost. In good faith I could never buy from Reiss again.