customer

Sep 10, 2023

Bad service do not use this company

I booked a motorbike courier for an urgent job. Instead of picking up and going straight to the delivery address they were obviously doing more pick ups and deliveries. In the end the courier got stuck on the M25 and could not deliver my parcel before the delivery address had closed. It was all very stressful but when I finally got hold of the company to speak to someone,which took over an hour of phoning and holding on the different numbers, I had the package diverted to my home address so I knew it would be safe. When the driver arrived he was in a van not on a bike and had been held up in traffic. What should have been a 90min journey took over 6 hours. This is not a proper bike courier service but they charge as if it is, be warned!