Fantastic Services
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Unreliable Service and Poor Communication
I booked a window cleaning service 10 days in advance for the agreed slot between 12:00 and 16:30. No one showed up during that time, and I only received a call around 18:30—two hours after the scheduled slot—informing me that the service would not take place. The only alternative offered was another appointment in two weeks, which is completely unacceptable. To make matters worse, the “compensation” offered was a £10 credit, which feels insulting considering they wasted my entire day. This experience shows a complete lack of reliability and respect for customers’ time. I would not recommend Fantastic Services to anyone who values punctuality and professionalism.