Vine Apparel
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Disappointing customer service
I usually like their product quality but this time I was disappointed in quality and in their customer service. Suede jacket looked nice online but once received, I could not remove the creases at all with a steamer or iron. Although a final sale item, it was not fit for purpose and unwearable. I had to pay the shipping fee to send it back and was deducted a handling fee off my refund. Yes it’s in their return policy but this wasn’t charge of mind, this was a product of poor quality & not fit for purpose.