Kits
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Kits is the ONLY place to Purchase your Prescription Glasses
I need to share my spectacular experience with Kits. I am a retired 60 year old that requires bifocal glasses every day. Since I have no insurance coverage, I always dread the cost to upgrade my glasses but recognize the importance of having crisp clear vision. At the end of April this year my prescription had changed so I decided to go with Kits. Every step of the entire encounter was exceptional. Their website Kits.ca is very friendly and informative. When I called to ensure I completed my order correctly a helpful REAL person answered the phone and assisted me. When my glasses arrived in less than a week (at well under ⅓ of the cost I have been paying from my Optometrist) I was thrilled. The enhanced progressive bifocals exceeded my expections. I was so happy I immediatly ordered another pair exactly the same but this time polarized for sunny days outside... they arrived in 4 days! Recently I noticed my prescription had changed again, when I called, another live person answered the phone, this time it was Chris. As usual, he was extremely helpful, and told me to get my updated prescription and call back and ask for him specifically so I would not have to start all over again. I did this today and Chris took care of me with a level of care and professionalism I simply do not experience anywhere else. Not only did Chris replace both pairs of glasses, he did this at NO COST to me!!! I was blown away with this fabulous level of Customer Service. People like Chris, and Kits have changed my entire expection on purchasing new eyewhere. I am spreading the word to everyone I know and immediately went out and purchased 1000 shares of their Company. Colin Mackenzie Musselman's Lake Ontario Canada