easyMed Insurance Services
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I didn't get the card for food money
I didn't get the card for food money, but I got enough of an enticement from getting back the $59 per month and getting dental, vision, and hearing coverage to go through with the enrollment. I was on the phone for an hour and 53 minutes. This is way too long. What you put me through could've been done in much less time in a different format. The format you use is intimidating. It doesn't need to be. You had me answer the same question 3 and 4 times. You could have recorded everything I said and got blanket permissions from me to complete the application. Then you could have gone back to finish off the application without me being on the line and sent me an email when it was done.