Sears Home Services
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No parts, no service, Completed Ticket... pathetic service.
First: we have/had an open ticket with a backordered part for gas cook top for over a month. Tried to follow up on the status as they kept moving the date with no explainations or communications of any type. I followed up one more time to see that ticket has been completed...with no part delivered, no technician on site. Absolutely unacceptable service. There is no way to speak with a live person. The online chat person promised the ticket was escalated to management and someone would contact me...just another lie. Instead, they marked the ticket completed and said "thank you for choosing us". I could and will never recommend Sears Home Services to fullfil any home repairs.