Warner Leisure Hotels
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What's On guide still not available prior to arrival
I have a booking which starts 9th August at Heythrop Park. The What's On guide is supposed to be available 7 days before arrival, but this is still not showing on the Warners website. I have called twice to request details of what's on so that we can make plans and I was told details would be emailed to me. All I have received is basic details of the evening entertainment with no timings. This has meant guessing the best time to have our evening meal and not being able to book any activities. The website is very slow or just doesn't work at times. The property I stayed at previously was excellent in all respects but improvements could be made for a better customer experience.