H10 Hotels
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Terrible
Dissapointed! Expensive and non existent customer service! The house keeping was erratic, left dirty bins, toilets, beds not changed, the WC smells of drainage and the hotel corridors as well. It needs an upgrade as rooms and bathrooms are tired. The AC does not work! The wifi is non existent! You bring matters to their attention and nothing changes. Will not reccomended or ever stay there again! It partly ruined our holiday as the hotel was supposed to offer a 4 star experience at H10 Urquinaona, however far from it!!