VIVID
Read all reviews for VIVID →
My daughter’s gas boiler keeps giving…
My daughter’s gas boiler keeps giving the Error code E37. This has been going on for 17 months!. For these months my daughter has been told to raise the boiler pressure every time the boiler pressure drops which happens roughly every 2 weeks, when there isn’t enough pressure to fill a sink with hot water. She and her children cannot have a showers regularly because of the irregular boiler pressure. My daughter has 3 children, 2 with adhd. 2 weeks ago the hot water kept running hot then cold, my daughter called vivid and a few days later a engineer arrived and turned the pressure up again! Last night the radiator started leaking water over her daughter’s bedroom floor and carpet. Vivid response when she called frantically to have this problem fixed…. Vivid will try and get someone out to her NEXT WEEK!!! Absolutely disgusted with this situation, I contacted Vivid and enquired that if my wife and I payed for a registered gas engineer to fix this boiler problem and either send Vivid either the payed bill or the invoice for them to pay we were told under no circumstances would the allow anyone other than their own employees to maintain the boiler and radiator! I Will update any this post on any further developments.