The Internet Electrical Store
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Awful. Awful. Awful!
Bought an item on 19/7/24, and at 17.32 hrs the same day, I phoned to cancel the order and left a vm to that effect. On 8/8/24 not having received a refund, I chased the refund. The goods were however, then posted out to me that day (on 8/8) and delivered to me on 10/8/24, nearly a month after I cancelled the order. I then called and spoke to a man who was extremely rude to the point that he dropped the phone on me because I said I would raise the matter via my card issuer, which I did and was refunded immediately. Awful store; awful service; extremely rude personnel - if he didn't want to take the call, why did he pick up?! I'd rate my experience at -100* if I could!