H10 Hotels
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Don't do it !
I stayed at Ocean El Fero this past weekend which I booked with them online directly. I stayed at Ocean hotels in other locations but this was the worst, from the huge language barrier and rude staff when I asked about my room. the first room provided smelled of mildew and I saw mold, stains on all of the furniture and bedding. The jacuzzi was broken and dirty. I have photo's and videos to show. I also told them when checking in that I have a allergy to pork and I don't eat meat. I spent the last two days in the bathroom and barely able to eat due to the cross contamination with the food. Again when speaking with some staff or chefs the didn't understand my request. This was my daughters 18th bday and graduation gift and I am upset to say this was not what I expected. The quality is poor. I can add more but I will just start right here .