Warner Leisure Hotels
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GOOD LUCK!!!
Wishing all the very best for booking Holme Lacy for Xmas 2024! We were there Xmas 2023 and it was abysmal! Take plenty of food with you, because all the food/ buffets are scarce with very little choice. (Unless of course, they have learned from all the complaints of last year, and there were many!!). You will need walking boots if you are unfortunate to be booked in the Annex! Such a long walk along draughty cold corridors to get to the Main House! Saw many disabled people trying to attempt ‘the walk’ which seemed like a quarter of a mile! Drinks expensive unless you make it for “Happy Hour” at about 5.30!! Then order couple bottles of wine! They don’t tell you this….. my brother found out by being in the right place at the right time! After a dreadful meal on the first night in the restaurant, we demanded to be transferred to the buffet which was extremely, very disappointing with a lot of the residents complaining. All fell on deaf ears of course!! No compensation for the money we spent and expecting decent food/accomodation and service.