Reiss
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Cannot get a hold of anyone - never received item but was charged
I ordered a dress from Reiss about 2 weeks ago. I was immediately charged for the item but am still yet to even get confirmation of a shipment, let alone know when (looking like IF at this point) I will receive it. I had purchased this dress for a wedding I have this weekend which obviously now I have to go find another dress because I never received it (but again, was charged for it). I have tried to get a hold of customer services (US) but none of the phone numbers posted online are functioning. I also have emailed them and sent them a message on instagram without a response to either. Seems pretty scamy, if I do not receive a response this week i will dispute this charge with my credit card provider.