Sears Home Services
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No-Show for Repair Appointment
Similar to others, I had a repair appointment scheduled. The appointment time was 8am to 5pm with a promise that I'd receive updates via text message. I received no messages and the technician never showed up. When I called the 800 number it was answered by a bot; no human was available. I was given a new appointment in a week. Sears Home Services is owned by a hedge fund, which clearly doesn't value customer satisfaction.