Hyatt Hotels
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Bad service in Las Vegas
We arrived at the hotel aprox. 3PM after a hot day in downtown Las Vegas (118 degrees) and was looking forward to jump into the pool. We checked in at the lobby and there was absolutely no information what so ever that the pool was out of order. We took the elevator to our room to change clothes and my daughter noticed a paper taped to the wall of the elevator "Pool out of order". We took the elevator down and didn't even get to our room. I had a heated discussion with a lady in the reception and I asked for the manager. We were NOT going to stay 5 days in Vegas in 120 degress without a f….. pool.