Aegean Airlines
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Aegean Airlines - a company that does not value its customers!
Disappointing Experience with Aegean Airlines – Will Not Recommend Aegean Airlines has truly lost touch with customer satisfaction. During my recent flight from Greece to London, I was shocked by the lack of legroom in their newer aircrafts. The seating is so cramped that when passengers lean their seats back, it becomes an uncomfortable and potentially dangerous situation for those sitting behind them. On a 4-hour flight, this creates unnecessary tension between passengers—either the one selfishly reclining or the person behind who can’t even eat or adjust their position. But the worst part of my flight was the toilet experience. The bathroom was tiny—just enough room for the toilet bowl, with no space to even turn around. It was filthy, with urine stains on the walls and paper scattered on the floor. When I politely asked the flight attendant if it could be cleaned, I was told, "Not now... later." This response was not only dismissive but also unsanitary, leaving me feeling desperate to get to a hotel for a shower as soon as possible. It’s frustrating that Aegean Airlines has such a strong hold on the Greek market because it allows them to get away with subpar service and high prices. Sadly, this experience has left me with no choice but to seek alternative airlines in the future when I have the option. I cannot recommend flying with Aegean to anyone based on my recent experience. It’s a company that clearly needs to rethink its customer service and overall standards.