Lyca Mobile USA
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Horrible company
I've set my family plan for auto renew and it didn't renew, even though I kept receiving texts saying the plan will be renewed the day before. Now all the phones in the family plan doesn't work. I can't renew the plan as the website keeps saying my plan is in grace period. Customer service will give one account number and passcode at a time. They make you wait for 30-45 minutes, every time you call, which is very frustrating. Very horrible, horrible company. AVOID , if you don't want deal with future headaches. Adding more: My experience is exactly same as that of a user named Parag. Very frustrating customer service. I've also emailed trustpilotreview at lycamobile.com on 7/29/2025 evening about my issue, thinking it would be quicker. It has been more than 36 hours now and NO response.