Reiss
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Rude, nasty employees
Soho, NYC location: Comically rude employees at this branch. Tried to return a couple items; saleswoman refused to take the shirt, saying that it had been worn and smelled of body odor, which obviously wasn't the case. The tags were still on the items, and the shirt was see through, so the tag would have been clearly visible if I had worn it while out and about. Manager comes over and says they won't take the pants either, since those have also been worn, then lies and says they didn't say any of those things. I later returned the items at the Bleecker location, where, unsurprisingly, no one said anything about a smell. I see from other reviews that other customers have been refused returns by employees complaining the clothing smells of tacos, etc. Seems like they're too lazy to do their jobs, so they make up some vaguely racist excuse why they won't accept items. idk why anyone would shop at a brand that hires such low-class people.