The Internet Electrical Store
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Very helpful aftercare service and I…
Very helpful aftercare service and I received a phone call to explain how I needed to proceed to order the part I needed to make the lampshade work effectively. Although the advice I received was excellent the next stage of the order process wasn’t as the postage proved to be the same price as the part making this lampshade an expensive purchase and unfortunately there was an issue with the delivery experience as it was very long and although the support team responded to emails there was considerable confusion about what was delayed. Eventually we got there and as the package was lost in Royal Mail’s system another one was ordered which arrived after a couple of days ……thankfully all ended well and the support I received helped.