Sears Home Services
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Sears Home Services - WILL COST YOU MORE IN THE LONG RUN!
Sears Home Services was contacted by my home warranty and came out to check my air conditioner. In the process, the tech damaged my thermostat and said "well that's not covered under your warranty". It was working when you got here! He also pulled apart the furnace and caused damage to the panel. He was upset that I wouldn't agree that he had repaired the ac. (it was running but not cooling and the thermostat was now broken). He stayed, damaged more sections, wrote up a work order but did not give me anything, including his card or number. I am now having to pay to repair the damage done AND can't get anyone from Sears Home Services on the phone. They also refuse to answer emails. FULLY AI NOW and absolutely terrible!!!! AVOID AT ALL COST!!! UPDATE - The 800 number they added in the auto reply (probably also AI generated) just takes you back to the AI ONLY call center. How are they in business????