Macros
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To be honest the meals are ok and I was…
To be honest the meals are ok and I was acheiving my weight goals, but every week the delivery was wrong and sometimes turned up off a week later. The courier Company couldnt give a cracker about the delivery of the goods so there were multiple weeks that I had no meals delievered that were consumable due to the courier Compaines miss management. Unfortunately they form part of their Company really disappointing and the conatct centre were no better no one to call only delayed emails. I couldnt recommend this Company. This is the email just recieved from their customer service department after my order was delivered to the wrong address, no notification was sent to me and only found by the tenant of the wrong address. all the meals were warm and the ice completely melted. I never want to use this Company again and just want my money back. after looking at the my credit card Statement they have also charged me for another order that was delivered a week late and all the meals were off. They need to do the right thing and refund my money which is $466.50 Robert (Macros) Aug 3, 2022, 17:14 GMT+10 Hi Derek, I am really sorry on this however we cannot escalate a refund request for the order box that has been delivered already. The store credit will still remained reflected in your account and you may use this credit at anytime once you decide to resume back the subscription. Have a great day ahead. Warmest Regards MACROS Support Team