Affinity Water
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I am extremely disappointed with ignored and let down by their lack of service.
I am extremely disappointed with Affinity Water. I contacted them about a leak near the water meter, and despite informing them of the issue, they have done nothing to resolve it. It has been three months, and they have not taken any action to fix the problem or address the waste of clean water. To make matters worse, I was charged £904 for the leak, which is entirely unfair, given that the issue is on their end. I am planning to move out of this house soon, but it is incredibly frustrating that they have shown no concern for my account or the situation. I feel completely ignored and let down by their lack of service.