StubHub DE
Read all reviews for StubHub DE →
ABSOLUTE SHAMBLE OF A COMPANY!!
ABSOLUTE SHAMBLE OF A COMPANY!!! AVOID!!! This company will sell your tickets without your knowledge hours before the event starts if they are able to sell for more!! I will happily name Shayla to be the worst most useless customer service agent I have dealt with. It was very obvious she never took on board or actioned anything we asked when we called first thing this morning… absolute liar… and so when we called back an hour and a half later, we hear that ‘our’ tickets had been sold to someone else. quotation marks as obviously purchasing, paying hundreds on tickets with this company means nothing. She was very standoffish, very difficult and was only alert and listening to what we were actually saying after we lost the tickets. We had then been offered tickets with no view, limited sound with no refund at all. We suggested tickets available on the website that were right next to ‘ours’, we were denied these. Presumably because these were 3 tickets and would mean you missing out on selling one for your error.. i appreciate the hustle but your customer service team is ‘full’ of completely incompetent people. refunds do not cover for the absolute lack of professionalism. Our first time using this company and will be our last. I wouldn’t recommend to my worst enemy. Yes, I am a UK customer, yes I have left this review on all their pages however, I believe if a company can operate so unethically in one country this is a true reflection of them internationally. It is also quite concerning that you need this many names to hide behind.. and all your other trust pilot pages are rated 2.6.. 🤣 Please don’t hesitate to contact me if you would like an ear full will be happy to provide. You clearly do have my number on which you could have contacted me before reselling my tickets if there were an issue?…
