Available Car
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Little issues take the shine off our new car
Recently brought an electric car with Available Car. It’s our first electric car and the team were very helpful and knowledgeable to help us understand. All great, we liked the car and agreed to buy. Collection day is where the issues start. Not all the documents were provided with the car. No MOT certificate provided, the service completed by Available Car prior to us purchasing has not been filled in the handbook. The car was not charged up and as we have not had our charging port installed at home yet, it was a massive inconvenience to not have any miles to drive anywhere. New tyres have been fitted to the car, but when the tyre pressures was sorted, the screw caps was not put back on. The charging cable was just thrown in the boot of the car rather than folded into the case provided. All these little issues just took the shine off buying a lovely new car and given Available Car reputation, we expected better.