Firefly Car Rental
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AVOID AT ALL COSTS
Was due to pick up a hire car after a late flight into Malaga. Had arranged collection for 1am but supplied my flight number when requested so they could monitor my arrival time. My flight was due to land just after midnight but was delayed. I tried to obtain a contact number to let them know but there isn’t one on the booking confirmation, their website was down so was unable to let them know. When I got to the collection point just before 2.30am the office was closed, a sign directed me to the car park collection point, this was also shut and nobody around. Their T&C’s say they will wait up to two hours after your arranged collection time, turns out they shut up shop and went home at 1am on the dot!!!! Leaving me stranded at Malaga airport, by now it was 3.30am and I had no choice but to pay over €100 in a cab. Without a doubt the worst car hire company I have ever encountered, do yourself a favour and avoid, they maybe cheap but ended up costing me hundreds of Euros!!!