constructiongear.com
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Order two pair of Justin boots at the…
Order two pair of Justin boots at the same time. One pair showed up in about a week. Several weeks later I received an email that my boots have been sent. No boots arrived and when I checked on delivery status it stated they were delivered. Then everything went down hill from there. Customer service was no help due the same info I had that the boots were delivered. Shipping order which came with first pair was correct showing one pair which helped on my end I happened to save the box they came in which I had to send pictures of boots and boot info proving I only received one pair of boots. I eventually received the missing boots about a week after date I was promised they would arrive. Boots did not fit! Left one was so tight it was difficult to my foot into it. Right boot I could not get heal into boot. Boots same size and style. Then the return process was as another nightmare. Took about a week to just get someone to send a return label. Boots were sent back waiting for my refund. I have ordered boots from construction gear in the past and had nothing but great service. Was it construction gear or Justin boots I do not know and am questioning if I should order again.