Wiber Rent a Car
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Probably the worst car rental experience we have had
Probably the worst car rental experience I’ve had, arrived late at around 10.15, 15 to 20 people waiting for two agents to process them. Would’ve got through them much quicker if they hadn’t spent 10 minutes with each person giving them the hard sell for their insurance, even people like me who had bought extra premium insurance we’re being told it did not cover everything and needed to pay extra. after much debate with the agent we eventually got the car around an hour later and it was filthy. I was told that any scratches would be charged but the car was that dirty they were undetectable. We only used the car to get to the hotels and back so only did 50 km, went to fill up outside the airport but could not find The method of opening the filler cap which was locked (we were never given any guidance as to the features on the car) so I had to return it with a couple of litres short. The agent could not locate the filler cap when asked and had to ask a colleague who also fumbled around for a few minutes before finding a small lever. We were charged for the extra fuel which I have no problem with but an extra €19 because they had to fill it. If you do use this company, make sure you thoroughly inspect the car as it’s usually parked in a dark car park if picking up late, you only have two hours to report any damage you find. I will not use this company again.