RedBox Rx
Read all reviews for RedBox Rx →
Nobody can trust a psychiatric service…
Nobody can trust a psychiatric service that breaks its promises and sends a different medicine than what the patient and the nurse agreed upon in the consultation. The days of forced lobotomy have ended, fortunately, and now patients have the full rights to what they want to put in their bodies. Contacting customer service is a waste of time as they would send you generic replies stating the obvious, gaslighting the main issue. Susan from customer service didn’t even give me an empty sorry for receiving the wrong medication. She called my issue "reconsidering your medicine" and tried to teach me how to start a follow-up visit (of course, more money for them) to get my medicine "reconsidered." When I tried to tell her that my medicine was already considered and I didn’t want to change the medicine but I just wish to receive the right one we agreed on; she deliberately tried to divert the issue by explaining how their website works in an attempt to provoke a psychiatric patient. How professional! Another unethical service out there for your money, which is very sad because, in this critical time of a nationwide mental health crisis, Susan and Redboxrx didn’t understand the importance of their job on others’ lives and society in general.