Warner Leisure Hotels
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Visit to Bodelwyddan Castle Hotel
My Husband and myself took a coach holiday N Wales staying at the Bodelwyddan Castle Hotel. On checkout we encountered a problem. A charge had been made to our account on the same day and time as we were in Llandudno. The hotel have displayed no interest in resolving the obvious mistake. Involving us suffering additional costs by way of telephone and postage. The Castles front desk operations are the most chaotic I have ever experienced. No member of staff can be relied upon to do as promised